Learn the vital importance of PACKAGING your contract cleaning services in order to make your service into a highly desirable product that can sell itself. A well-packaged cleaning service will give you a formidable edge in competition!

Packaging cleaning into top-selling product

Turn your contract cleaning service into a best-seller!

Packaging cleaning services into a highly desirable product...

Why not package your contract cleaning service into a top-selling success product?

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Packaging

Packaging — the way to turn contract cleaning service into a best-seller!

Package your cleaning services into a highly desirable product...PACKAGING of contract cleaning services is a vital part of marketing your cleaning company. But what does "packaging" mean actually?

Packaging is actually the first half of the task of marketing whereas "getting the product to its buyers" is the other one.

It's the action of turning your contract cleaning service into something unique, desirable and positively different from what competitors are offering in your area.

You could say packaging is the act of creating a "brand" out of YOUR cleaning services, turning your cleaning service into an attractive "product" with its own name and extremely desirable qualities... a product that sells itself, a product that will eventually be recognises as the top-quality choice in your area by businesses.

In other words, a well-packaged contract cleaning service can sell itself and bring a huge number of positive benefits to you.

But how do you package contract cleaning services?

 

Packaging contract cleaning services

Packaging includes various communication systems into the cleaning service itself as well as planning the way the parts of the service are presented to prospective contract cleaning customers.

The purpose of packaging is to make your contract cleaning services...

- different from those of competitors' cleaning services in a positive way so your cleaning service is seen as superior in its quality-to-cost ratio...
- include improvements that facility managers want (but don't receive) from cleaning services so as to further differentiate your superior service for everyone else's...
- presented in such way that this understanding of high value and desirability increases gradually in the minds of prospective customers...
- highly profitable, able to sell despite a cost higher than those offered by competing quotes, leading to a high success ratio in winning bids for the best cleaning sites.


There are FURTHER goals and tasks in addition to these, but this list will give the idea of what packaging is all about. Packaging is the all-important planning underlying and governing the success of the whole business activity.

It's the art of creating a highly desirable product from a service that's otherwise seen as "just the same as what everyone else is offering."

It offers the basic route for creating a winning presentation for your cleaning services.

It also gives you a way of keeping the attention of the prospective customer on the SERVICE itself instead of YOU.

This way, you never have to defend yourself or "prove being squeaky clean" — a position in which nobody should ever have to be in sales, for it is for dogs.

But without a well-packaged service and presentation, that's what you end up doing, as the prospect's attention would be on YOU, not the service, right?

When you have a skilfully packaged service, many things in marketing and sales are made much more effective, to say nothing of more comfortable.

 

Packaging cleaning services — planning the "what" and "how" of selling

Not a lot of people within the commercial cleaning industry know how vitally important it is to package contract cleaning services before planning the marketing and sales of the service.

Most cleaning companies simply bypass packaging and jump straight into creating the marketing message and planning the sales strategy.

Obviously, there's nothing wrong with that as such. It allows you to start selling and to start accumulating a customer base of contract cleaning sites so that the cleaning company gets airborne.

However, bypassing the packaging phase won't make the work any easier. In fact, the lack of packaging will begin to complicate things after the first couple of years of business activity — you know, the moment when the initial enthusiasm has waned somewhat while the difficulties in obtaining enough new customers seem to be on the increase...

At that point, lack of packaging becomes a steadily increasing barrier to your intentions for expanding the clientele (and increasing the profits) of your cleaning company.

It all becomes like one of those tractor pulling contests: The plow digs deeper into the ground the harder you try to pull it forward.

So, why don't cleaning companies create packaging for their services then?

Well, for one, it's not commonly known just how huge benefits it offers in terms of growth and profits. It's also not known how LONG-TERM these positive effects are.

For the other, packaging is frankly the most difficult of all marketing tasks, requiring a lot of research, marketing experience and piloting. It can take YEARS to create perfect packaging... and it certainly requires a lot of manpower, which isn't usually available for the starting cleaning company.

 

How to package contract cleaning services

In packaging contract cleaning services, the important thing is to realise that, in terms of TARGETING, you're doing it for the CUSTOMER, not for yourself.

In other words, you should not create the package based on YOUR wishes and wants but, instead, build it solely on what FACILITY MANAGERS want, need, think, like, dislike and so on.

Obviously, the technical side of cleaning needs to be included. You need to ensure that the service is of sufficient quality, containing the needed elements and so on... but that's not more than 10% of packaging.

In fact, the technical changes to the actual CLEANING are very small, if ANY. Packaging is merely dressing the same service into some additional temptations that open the way to the hearts and minds of most facility managers.

You ADD a few things in way of communication, rules, responsibilities and guarantees... all of which will strengthen YOUR position but, simultaneously, impress the customer as they will see these changes solving the problems THEY'VE had with all other cleaning services.

In all its simplicity, packaging means dressing up the basic contract cleaning service into something that's positively different as viewed by the facility manager. This makes HIM see it as uniquely superior and it will also make your higher price tag more appealing in terms of cost versus quality.

In packaging, you need to...

- find out exactly what facility managers are MISSING in cleaning services and what they're irritated about...
- formulate concepts and service parts from this data so that we can present prospective customers with what we KNOW they'll appreciate highly, creating a superior image of our services within their minds all on their own...
- NAME these parts of the service as well as naming the whole service so it can be sold as a "product" of sorts, something that's clearly (and positively) different from what everyone else is offering...
- create the MESSAGES to make the benefits and uniqueness of this service understood to potential clients (letters, interviews, presentations, etc.)...
- create the SEQUENCE OF STEPS for prospecting, presentation and selling, which will flow nicely so that we can teach prospective customers to understand (and appreciate) our special added-value cleaning service...
- put these into ready-to-use TOOLS which anyone can use to obtain the expected results (so that YOU won't have to keep on doing all of the work in marketing & sales)...
- TEST and PILOT these carefully with a few hundred prospects, carefully troubleshooting any problems and finetuning the tools until they're functional...

...just to name a few of the more important parts of the task of packaging contract cleaning services!

Suffice to say that it's a LOT of work, requiring quite a bit of expertise in marketing, target group research and product launching... which facts also explain why so few cleaning companies ever get round to packaging their contract cleaning services.

Understandably, the enormity of the task puts it beyond the means and resources of most small-to-medium sized cleaning companies.

There's just not enough time for it, there's no way they could devote several people full-time to develop such a system for a year or two... you get the picture.

Luckily, you don't HAVE to do it on your own.

The most complete, well-planned, researched, tested and proven packaging of contract cleaning services has been achieved in a three-year marketing project in which more than 50 cleaning companies participated.

The research, the new packaging making contract cleaning services highly desirable AND uniquely competitive, the marketing approach based on these "wants" of facility manager... it all exists carefully documented into ready-to-use tools and step-by-step instructions within the Cleaning Service Client-Acquisition System.

It works because it has been tested and proven in the hands of countless cleaning companies to date... and you can be the one launching it in your local area.

CLICK HERE to read more about the Cleaning Service Client-Acquisition System and how you could use it to obtain a formidable edge in competition for contract cleaning sites in your area!

It has the capacity to double or treble your income within months, to say nothing of giving you the upper hand in increasing profits through having the ultimate cleaning service to offer to businesses!



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Articles on marketing & selling Contract Cleaning Services

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